Privacy Policy

01. Introduction

Welcome to Tamil Business Tribe ("TBT", "we", "our", or "us"). We are committed to protecting your privacy and ensuring transparency in how we collect, store, and utilize your personal and business information.

This Privacy Policy applies to our website (https://tamilbusinesstribe.co.in/), application funnels, discovery surveys, 90-Day E-Commerce Growth Mentorship programs, live workshops, webinars, and all related communication channels.

02. Information We Collect

When you interact with our website or submit an application for our mentorship, we may collect the following categories of information:

• Personal Contact Data: Name, WhatsApp phone number, email address, city, state, and country.
• Business & E-Commerce Data: Business name, product categories, Shopify/website URL, current monthly revenue, marketing budget, primary operational bottlenecks, and business goals submitted through our evaluation surveys.
• Payment & Billing Data: Transaction ID, invoice details, and billing contact information processed through our authorized, PCI-DSS compliant third-party payment gateways. (We never store full card numbers, CVVs, or bank credentials on our servers).
• Technical & Usage Data: IP address, device type, operating system, browser details, pages visited, time spent, and referral sources collected automatically through cookies and analytics tools.

03. How We Use Your Information

We use the data we collect solely for legitimate educational, operational, and business consulting purposes, including:

• Evaluating your eligibility and fit for the 1-on-1 90-Day E-Commerce Growth Mentorship.
• Scheduling discovery calls, onboarding audits, weekly cohort sessions, and 1-on-1 audit reviews.
• Sending program updates, syllabus materials, session reminders, and actionable business frameworks via WhatsApp, SMS, and email.
• Troubleshooting and auditing your Meta Ads campaigns, conversion funnels, and Shopify store architectures during active mentorship sprints.
• Improving website usability, performance optimization, and user experience.

04. Communication Consent & WhatsApp Updates

By submitting your phone number and email on our forms, you explicitly grant consent to Tamil Business Tribe to contact you via WhatsApp messages, phone calls, SMS, and emails regarding your mentorship application, consultation scheduling, and program updates.

05. Third-Party Service Providers

We work with trusted third-party cloud infrastructure and marketing automation tools to facilitate operations:

• CRM & Survey Automation: Trym / HighLevel for application forms, lead capture, and appointment scheduling.
• Analytics & Advertising: Google Analytics (GA4), Meta (Facebook) Pixel, and Microsoft Clarity to understand website traffic trends, optimize marketing campaigns, and improve user experience.
• Advertising Platforms: Meta Pixel / Conversion API to evaluate advertising efficiency and deliver relevant announcements.
• Video Conferencing: Zoom and Google Meet for live cohort workshops and 1-on-1 audit reviews.

06. Data Security & Retention

We implement industry-standard administrative, technical, and physical safeguards (including SSL/TLS encryption across our domain) to protect your personal data from unauthorized access, loss, alteration, or disclosure. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with statutory legal requirements.

07. Your Rights

You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or request deletion of your contact records from our active marketing lists by contacting our grievance team.

08. Contact & Grievance Support

If you have any questions, feedback, or concerns regarding this Privacy Policy or your data, please contact our team: